TechNexxus understands the hotel and hospitality industry from the ground up -- literally! We have worked on large hotel chain real estate portfolios (acquisitions, divestitures and workouts) as well as hotel and hospitality procurement, sourcing, outsourcing, reservation systems and management agreements.
What's the common thread?
There are a few common themes that run through all of these successful experiences.
1. Dirt - or more accurately, property (tangible and intangible). The TechNexxus systems and processes are all designed to manage property, people and resources and they work as well for real property as they do for hardware, software, networks, business processes and intellectual property. This is not as surprising as it may appear at first blush. The "bundle of sticks" approach to property rights that was developed in feudal England has been used as the basis for real and intellectual property legal frameworks (statutory and contractual) around-the-world. We understand property and facilities management agreements and how to development rationalized franchise and dealer agreement portfolios that will give you the business flexibility you need while fostering franchisee incentives and compliance with management standards.
2. Supply Chain, Inventory and Yield Management Expertise (See sidebar). TechNexxus has applied its state-of-the-art optimization algorithms, tools and techniques to the hotel and hospitality industry with great success. In fact, our early work on the Holidex, PARS and Sabre systems formed the basis of many of the tools and techniques we still use today (albeit, each has evolved tremendously over the past 15 years).
A supply chain can't be any stronger than its weakest link...
In the hospitality industry, a supply chain simply can't be any stronger than its weakest link. That's why TechNexxus has been so successful developing value by identifying the weak points in the supply chain, and determining whether it makes more sense to strengthen the link, or to shorten the chain.
The Challenges of the Hotel and Hospitality Industry
Trying to drive and maintain competitive advantage in the hotel and hospitality industry
is often challenging. There is a constant tension between the need to invest strategically with the need to be cost - consious on goods and services that can be managed as commodities. TechNexxus fully understands the difference between commodity procurement and strategic sourcing as applied to the hotel and hospitality industry.
Change Agents. It is axiomatic that the enhancement of value requires change. We understand people, and the unique challenges that must be addressed to effectively achieve evolutionary or revolutionary change. TechNexxus focuses on results, and we know that you will not get the results you want and need unless we address every aspect of your challenge, align everyone's interests and assure effective and efficient communication.
"Never overestimate people's interest or underestimate their intelligence."
This means that we need to communicate early and communicate often to achieve change. This applies to management, franchisees, staff and suppliers. Here's where you will truly appreciate our experience working with every conceivable type of franchisee and labor group in every part of the world. We understand how even small difference in culture, can have a huge impact on business efficiency and effectiveness, and we understand how to assure that everyone's interests remain aligned while embracing cultural diversity.